A $25 non refundable processing fee is due at the time of reservation (this fee is already included in the price of the inflatable). The balance of your rental fee is due on the day of your event prior to setting up your equipment. We accept cash upon delivery or you can pay your balance with a card using the link in your email. No equipment can be removed from your order less than 7 days prior to the date of your event. If any equipment is removed, a $50 fee will be assessed for the equipment. If you cancel on the day of your event, you will be charged $50 per item on your reservation.
If you have insurance for your reservation, the cost of the insurance has to be paid with your deposit. If you cancel the reservation, the insurance fee is forfeited.
Delivery drivers accept CASH ONLY. If you would like to pay with a credit card, you must do so by 5pm the day before your event by clicking the link in your email. The delivery drivers do not process credit cards.
If you must cancel your event due to the weather forecast, you must do so by 5pm the day before your event. All monies paid will be refunded. If you do not cancel prior to 5pm, your reservation will be treated as a regular cancellation and you will be charged $50 per item on your order. The cancellation can be sent via email to email@example.com
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